Video Amazon Web Services (AWS) on Wednesday previewed a service called Bedrock AgentCore to help organizations put AI agents into business-ready production.
Bedrock is an AWS service for managing AI models and applications; AgentCore provides tools for deploying these agents, which are automated applications that are given access to sets of software tools to augment their functions.
At the AWS Summit New York City 2025 on Wednesday, Swami Sivasubramanian, VP of Agentic AI for AWS, said AgentCore enables the deployment and operation of software agents securely, at scale, using any framework or model, as you can see below.
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AgentCore provides a variety of services that help enable agents to operate and communicate with one another. These include things like a runtime, memory, authentication, and a gateway that enables agents to discover tools, a code interpreter for writing and executing sandboxed code, web browsing, and observability services.
However, so far, connecting AI models to various services and tools hasn't been quite as transformative as industry hype has foretold. As we noted last month, IT consultancy Gartner expects around 40 percent of AI agent projects to get cancelled by 2027 for lack of results and agents themselves still fail to complete tasks more often than not. That's to be expected given that generative AI models frequently get things wrong, for example, Amazon Q reportedly misidentified AWS CMO.
Even so, such agents are becoming more capable and there appear to be opportunities for business task automation that would be easier to implement using an AI model than a traditional programmatic script.
Sivasubramanian during the keynote described an automated loan processing system composed of three software agents that work together: an intake agent based on Amazon Nova Pro, a credit agent based on Anthropic Claude Sonnet 4, and an underwriter agent based on OpenAI's GPT-4.1.
The intake agent organizes loan application data, he explained. The credit agent checks the loan applicant's credit score and calculates risk. The underwriting agent then writes a loan recommendation based on the data analysis and passes it off to a human for review. Whether that system makes inappropriately biased recommendations isn't addressed.
To help make AI agents more viable, AWS has also added an AI Agents and Tools category in AWS Marketplace, a showcase for third-party vendor software and services. The goal is to provide those exploring automation opportunities with access to pre-built agents, tools from popular vendors, and access to consulting to get agent projects off the ground.
AWS is offering Bedrock AgentCore as a preview service in US East (North Virginia), US West (Oregon), Asia Pacific (Sydney), and Europe (Frankfurt). AgentCore services are available at no charge until September 16, unless they're linked to other AWS services. After that, the cost for AgentCore is spelled out on the pricing page. ®
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